EU statement for customers

Since launching my business in June 2020, I have wholeheartedly appreciated every order from EU customers. 

Since July 2021, shipping to the EU has become incredibly difficult for independent UK small businesses. As a result, I cannot accept orders via my website as there is currently no suitable support for me to process EU VAT via my website checkout. 

There is good news, however! As I am also registered with Etsy as a seller, I can ship to you via their marketplace. Visit germandercc.etsy.com for more information. You will be asked to pay taxes and duties at checkout. This ensures that customs fees and duties have already been paid and you will receive your order without delay. 

If you see something on the website that you cannot also find on Etsy, please email info@germandercottagecrafts.co.uk and I will put together a custom order for you and send you the Etsy link. 

I do really appreciate your custom.